Remote

We want to provide our customer online tech support with qualified personnel to solve technical problems with a quick solution and response time to minimize production loss.

Customer First

Online support when you need it

The online support with a qualified engineer will keep down time of the machine at a minimum and provides a quick resolution. As we will provide online diagnosis it will keep also expenses at a minimum and reduce the necessity to have a service engineer on site

Think Differently

Our Plan for Sustainability

• Realtime remote access with ZPS America’s service team to guide you through trouble shooting the machine

• Online connectivity and diagnostic tools

• Video accessibility for visual diagnosis

• Access to the manual and drawings specific to your machine while working and talking to a service engineer

• Faster and more accurate response for the spare parts needed to get your machine back to normal operation